Privacy Policy

Last Updated: January 5, 2026

At WorkLens, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you access and use our AI-powered resume analysis platform. We encourage you to read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect several types of information from and about users of our service:

Information You Provide Directly:

• Resume documents, CVs, and job descriptions you upload to our platform
• Contact information such as name, email address, and phone number (if provided)
• Account registration information and preferences
• Feedback, comments, or communications you send to us

Automatically Collected Information:

• Usage data including pages visited, features used, and time spent on the service
• Technical information such as IP address, browser type and version, device information, operating system, and screen resolution
• Log files, access times, and referring website addresses
• Cookies and similar tracking technologies (see Section 7 for more details)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, maintain, and improve our AI-powered resume analysis and job matching services
• Analysis Processing: To process, analyze, and generate insights from your resume and job descriptions using artificial intelligence
• Communication: To respond to your inquiries, send service-related notifications, and communicate with you about our services
• Service Improvement: To monitor and analyze usage patterns, trends, and user preferences to enhance the functionality and user experience of our platform
• Security and Safety: To detect, prevent, and address technical issues, fraud, security threats, or other harmful activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
• Business Operations: To manage our business operations, enforce our Terms of Service, and protect our rights and interests

3. Data Storage and Security

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage systems with access controls and authentication
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy practices
• Limited access to personal information on a need-to-know basis

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You acknowledge and agree that you provide your information at your own risk.

4. Data Retention and Deletion

We retain your personal information, uploaded documents, and analysis data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• We retain your uploaded documents and analysis results for the duration of your account's active use
• We may retain certain information after account deletion as required by law, for dispute resolution, or to enforce our agreements
• You may request deletion of your personal data at any time by contacting us at hello@worklens.io
• Upon receiving a deletion request, we will delete your data within a reasonable timeframe, subject to legal and operational requirements

5. Third-Party Services and Data Sharing

We may use third-party service providers to help us operate our service and administer activities on our behalf, such as:

• AI and Cloud Providers: We use third-party AI services (such as OpenAI) and cloud storage providers to process and analyze your documents. These providers have access to your data solely for the purpose of performing these tasks on our behalf
• Analytics Services: We may use analytics providers to help us understand how users interact with our service
• Hosting and Infrastructure: We use third-party hosting and infrastructure providers to store and deliver our service

These third-party service providers have their own privacy policies and terms of service. We encourage you to review their policies. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information as described in this Privacy Policy or with your explicit consent.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing

7. Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@worklens.io